Ambulatory Care Services

Cross-cultural nursing or foreign language specialist in the own nursing: ambulatory care colorful on a sunny Thursday morning a small talk about current health reform takes place in the classrooms of a Dresden software manufacturer for nursing services instead, it is much discussed – but not only in German, but in seven different languages. The idea came to intercultural nursing service day the CEO of CareSocial GmbH, Johannes Kersten, because more care services with different cultural backgrounds on the market are active over the last years. To do this, Kersten: “our customer service staff are always again fascinated, what work for great personalities in German care services. From the Buddhist care service, the Russian engineer up to the American nurse everything there is.” Disadvantages hinder the benefits of intercultural nursing service to reach out to his Special patient needs from a interkulturellel perspective through language barriers with offices and payers. The CareSocial GmbH now offers the first German care software manufacturer integrating a translation application that translates the care software in over 30 languages.

“We expect a more comfortable work of our intercultural care services and their employees through the integration of language interface”, so Kersten. The coming together of the care services ends in Dresden on the night with a buffet, which is served with typical dishes from over 15 countries. The opinion of the participants is clear: this was not the last cross cultural nursing day in Dresden.

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