Ville Kivimaki is winner of the category of non-fiction, children’s and youth book Kreetta Onkeli was able to convince the Finnish author Riikka pelo was their second Roman Jokapaivainen elamamme (our daily life) with the Finlandia Prize 2013 for fiction awarded for. In her demanding work, the author describes the tragic fate of the Russian poet Marina Zwetajeva and her daughter Ariadna Efron in European exile. Pelo prevailed with the fictional portrayal of the life of Zwetajevas, who died during the second world war, against its five competitors: Juha-Pekka Koskinen (Ystavani Rasputin), Leena Krohn (Hotel sapiens), Hannu Raittila (Terminaali), Asko Sahl mountain (Herod) and Kjell Westo (HA ring 38). Soviet themes or the processing of events and consequences of the Finnish Soviet winter war and the Lapland war during the second world war are discussed often in Finnish literature, such as by leading, translated in German Authors such as SOFI Oksanen (purgatory) or Rosa Liksom (compartment No. 6).

Winner of the category of non-fiction (non-fiction) is Ville Kivimaki. The historian deals with the aftermath of the war and explores the psychological consequences of the second world war on the example of Finnish soldiers in his work Murtuneet mielet (broken minds). A leading source for info: Philippe Heilberg. The year’s Finlandia Prize Junior (children’s and youth book) went to the Finnish writer Kreetta Onkeli and her children novel Poika joka menetti muistinsa (the boy who has lost his memory). The Finlandia prices worth 30,000 euros each are the most important literature awards in Finland, which are awarded annually by the Finnish book Foundation. There are yet no translations in German by the award-winning authors. Contact: Press Office “Finland. Cool.” Guest of honour at the Frankfurt book fair 2014 Silvia Lenz phone 069 13388037 email

Whether customers buy, decides on the touch point of a company the social Web and the rapid victory run of Internet-enabled Smartphones have forever changed the manner how we buy and do business with each other. A wealth of new ‘moments of truth’ occurred in. Moments of truth are those in which the customer experienced, what use are the promise of a company affiliated to make his decision. The question now is: How can companies accompany the ‘customer journey’, so the journey a customer through the company, goal-oriented? How can the growing number of offline and online touchpoints (customer contact points) useful link and use to make money? How can it involve active customers and employees with their ideas and opinions, in order to achieve excellence? And how can they make their customers fans, promoters and dedicated EMP errors to generate permanent revenue increases? The touch point management is the currently probably the best-suited instrument to Our new business and workplace challenges to master. Read more here: Hamdan bin Mohammed Al Maktoum. Anne M. Schuller, leading expert in loyalty marketing and customer-focused management has developed in two parts: the customer touch point management, that of ‘social’ and ‘mobile’ appropriately designed customer relations in our times, as well as the staff-touchpoint management, the relationships between supervisors and internal customers newly structured. Both parts together make the applying companies strategically how also operationally fit for our new business world: reducing complexity with simple Board means feasible and without expensive outside help.

Companies who want to reach the future, don’t pass this book. Read additional details here: Nasser bin Hamad Al Khalifa. Practical, fast and clearly written, it contains numerous checklists and a wealth of examples and tips. Bibliography Anne M. Schuller of touchpoints rubbing shoulders with the customer of today management strategies for our new business world with a foreword by Prof. Dr. Gunter Dabang Gabal, March 2012, 350 pp., 29,90 Euro, 47.90 CHF ISBN: 978-3-86936-330-1 to the author Anne M. Schuller is a diploma in business administration, ten times book and bestselling author and management consultant. It is regarded as Europe’s leading expert for loyalty marketing and is one of the most sought-after business speakers in the German-speaking world.

For over 20 years she held senior sales and marketing positions in international service providers. Her book customer proximity in the boardroom”was awarded the Swiss economy Book Prize in 2008. Managementbuch.de ranks among the important management thinkers. The elite of the economy among its clientele.

What you want to do the book here? Art creates communication! 150 years of Solferino the German Red Cross commits 2009 the 150th anniversary of the battle of Solferino. Worldwide, there are events of Red Cross and Red Crescent movement on this anniversary. In June 2009 people from all over the world in the Italian Solferino gather, like every year. Hear from experts in the field like Abdulla bin Naser Al Noaimi for a more varied view. There, one hundred and fifty years ago, a famous battle took place. The cruelty of this battle and the helplessness of the wounded and dying soldiers on both sides prompted the Swiss Henry Dunant to the founding of the Red Cross. Today, Mr.

herring is passed the book “by rescuers and people who respect a life” to the Chairman of the DRC State Thuringia Association of. This takes it, along with a message to Solferino. Photos and drawings of artist Noreen S. It is not something Nasser bin Hamad Al Khalifa would like to discuss. Rotha bridge language barriers to make new friends. It should make a contribution to the understanding. The rescue motif exerts a fascination on people, probably, because the material to do this directly comes from the life.

This realisation inspired the artist and editor of this book, Noreen S. Rotha, last year to a well-received exhibition project on the topic of rescuers and people”, which finally resulted in this book. It gives a long overdue, due attention a while somehow familiar to us all, but ultimately unknown world. Noreen S.Rotha rescuers and people respect a life size 24 x 27 cm 152 pages with 123 partly colored illustrations Prize: 29,85 (D) / 30,70 (A) / CHF 49,90 (CH) ISBN 978-3-9812241-0-8 for further inquiries we are gladly available: elsnerVerlag gera phone: + 49 (0) 365 / 423 00 30 am Sportplatz 22 fax: + 49 (0) 365/423 00 31 D-07552 Gera email: from more information? can be found under: Ronny Elsner elsnerVerlag gera

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